Data we collect

We collect account details (name, email), billing metadata, course progress, certificate records, and support messages you send us.

Usage telemetry helps us improve playback, search, and completion flows.

How we use data

Data powers authentication, entitlements, invoices, certificates, cohort scheduling, and customer support.

We do not sell personal information to third-party advertisers.

Cookies and analytics

Mechtasia groups cookies and similar technologies into three categories: Essential, Analytics, and Marketing.

Essential cookies keep you signed in, protect checkout, and maintain core site security. These are always active because the platform cannot function without them.

Analytics cookies are optional. When enabled, Mechtasia may load Google Analytics 4 and Microsoft Clarity to understand page usage, session replay, and heatmaps, along with aggregated client diagnostics sent to our logging endpoint.

Marketing cookies are optional and reserved for campaign measurement or promotional personalization. Mechtasia does not currently load third-party marketing trackers.

On your first visit, you can accept all cookies, reject non-essential cookies, or open Cookie settings from the banner or site footer to choose categories individually.

Third-party processors

Mechtasia uses service providers for authentication (Supabase Auth), database hosting (Supabase), video delivery (Mux), payment processing (Paddle), analytics (Google Analytics 4), and session analytics (Microsoft Clarity).

Each processor receives only the data needed to perform its function under contractual safeguards.

Retention and contact

We retain account and certificate records while your account is active and as required for billing, tax, and fraud prevention.

You can delete your account anytime from Account → Settings → Security. Deletion removes learner data such as enrollments, progress, and certificates. Anonymized billing records may be retained where required by law. You may sign up again with the same email, but it will be a new account without prior purchases or progress.